Complaint Submission

 

Complaints and

points of contact

 

The Hellenic Capital Market Commission investigates written complaints of investors which may concern infringements of the capital market legislation, and imposes administrative sanctions when such infringements are ascertained.

 

 

Where to seek information or address a complaint

 

 

 

Competent Bodies

 

They can inform you about issues such as the operation of the companies that are their members and the procedures to be followed:

 

Association of Investment Services Companies

 

Athens

 

Telephone: 213 0280171

 

Fax: 213 0820171

 

E-mail: info@sepey.gr

 

Website: www.sepey.gr

 

 

Hellenic Fund and Asset Management Association

 

9, Valaoritou Str., 106 71 Athens

 

Telephone: 210 3600265

 

Fax: 210 3616968

 

E-mail: info@ethe.org.gr

 

Website: www.ethe.org.gr

 

 

Association of Members of the Athens Exchange

 

Feidiou 14-16, 106 78 Athens

 

Telephone: 210 3844307, 210 3304898

 

210 3303791

 

Website: www.smexa.gr

 

 

Union of Listed Companies in ATHEX

 

 

Vasilisis Sofias 82, 115 28 Athens

 

Tel: 210 3641742

 

E-mail: info@eneiset.gr

 

Website: www.eneiset.gr

 

 

 

Greek Central Securities Depository S.A. (ATHEXCSD)

 

Athens Office:

110 Athinon Ave, 104 42 Athens

                  

Thessaloniki Office:

Katouni 16-18 (1st floor), 546 25 Thessaloniki

 

Telephone: 210 3366800

 

E-mail: isd@athexgroup.gr

 

Website: www.athexgroup.gr

 

 

 

Bank of Greece


21 El. Venizelos Str., GR 102 50 Athens

 

Telephone: 210 3201111

 

Website: www.bankofgreece.gr

 

 

 

 

 

 

ATHENS STOCK EXCHANGE S.A. (Athens Exchange Group)

 

110 Athinon Ave, 104 42 Athens

 

Telephone: 210 3366800

 

Fax: 210 3366101

 

E-mail: protocol@athexgroup.gr

 

Website: www.athexgroup.gr

 

 

 

 

 

ATHENS EXCHANGE CLEARING HOUSE (ATHEXClear)

 

110 Athinon Ave, 104 42 Athens

 

Telephone: 210 3366800

 

Fax: 210 3366101

 

E-mail: protocol@athexgroup.gr

 

Website: www.athexgroup.gr

 

 

 

Before filing a complaint, we recommend that you contact the company or the Hellenic Financial Ombudsman.

 

Hellenic Financial Ombudsman

 

Massalias 1, 106 80 Athens

 

Telephone: 10440, 210 3376700

 

Fax: 210 3238821

 

E-mail: info@hobis.gr

 

Website: www.hobis.gr

 

 

 

Hellenic Capital Market Commission

 

To file a complaint with the Hellenic Capital Market Commission, print and fill in the Complaint Form after reading the relevant instructions for completing it and submit or send it by post to the Hellenic Capital Market Commission. The Complaints Department will investigate your complaint following the chronological order of the date of submission. Once the investigation is completed, the Hellenic Capital Market Commission will inform you in writing. The response time depends on the content of the complaint.

 

Instructions for Completing the Complaint Form

 

Complaint Form

 

REPORTING ON ACTUAL OR POTENTIAL INFRINGEMENTS OF REGULATION (EU) 596/2014 ON MARKET ABUSE